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Demag Material Handling and Equipment


Parts

As the authorized dealer for DEMAG, PRECISION CRANE & PARTS LTD. has the ability to offer our customers many advantages when it comes to their DEMAG equipment. The greatest advantages can be had when it comes to spare parts.

PRECISION CRANE is pleased to offer all our customers DEMAG factory list prices on all parts, hoists and components. This ensures that our prices are some of the most competitive in the marketplace. Besides competitive pricing, we don't make our customers wait for a quote. In most instances, our sales staff is able to quote over the phone, or via the fax in a matter of minutes.

PRECISION CRANE realizes that when a customer has a breakdown, getting up and going again is the highest priority. Long delivery times mean longer downtimes for our customers. With that in mind, we endeavour to maintain a substantive inventory of the most common DEMAG parts. In instances where we do not have a requested item in our own inventory, we can order the part of DEMAG's warehouse in Cleveland, Ohio. In Cleveland, DEMAG maintains one of the largest and most diverse inventory of spare parts in the crane industry. Delivery time is usually 7-10 days, and freight is prepaid. If a customer is in dire need of a part, Overnight Service from Cleveland is available, at a very reasonable rate.

PRECISION CRANE staff is very knowledgeable when it comes to DEMAG products. We will always make every effort to handle your parts requests in a timely and efficient manner. To aid us in our efforts, we have at our disposal the expertise of the Parts Department in Cleveland.

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Service

PRECISION CRANE is also pleased to offer our customers top-of-the-line service for their DEMAG equipment. Whether you need an inspection, preventative maintenance or a repair done yesterday, a qualified, DEMAG Service Technician is only a phone call away.

We use only DEMAG Service Technicians, so when it comes to servicing your DEMAG equipment, you will find nobody more qualified or knowledgeable. We understand the need to have problems diagnosed and rectified as quickly as possible. We believe that the technicians we have at our disposal fit that bill better than anyone else.

We also realize that "Gremlins" don't work 9-5. Problems can happen at any time. We don't think that our customers should have to wait until 9 o'clock the next morning to have their crane or hoist serviced. For that reason, you can count on someone answering your call 24-hours-a-day, 7-days-a-week.

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